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An English tourist makes a
phone call from the railway station to a hotel
Operator:
Grand Hotel. Can I help you?
Tourist:
I'd like to reserve a room,
please
Operator:
Hang on, Sir. I'll put you
through to the receptionist
Receptionist:
Grand Hotel receptionist
speaking.
Tourist:
We've just arrived in Rome and
I'm calling from the railway station. I got your address from a friend
who stayed with you some time ago. I'd like a room.
Receptionist:
Yes, sir. Single or double?
Tourist:
Double, please, with bath. I'm
here with my wife and baby, so we should need a cot for the baby, as
well. And we should prefer a quiet room, if possible.
Receptionist:
How long do you want it for?
Tourist:
For a week.
Receptionist:
Let me see. Yes, Sir. I can
offer you a very nice twin bedded room with private bathroom and we can
arrange for a cot for the baby. The room is on the first floor
overlooking the street.
Tourist:
I'm afraid it may be rather
noisy. Haven't you got anything else?
Receptionist:
Well, I can give you a back room
overlloking the courtyard. It's smaller than the other one, but much
quieter.
Tourist:
And how much does it cost?
Receptionist:
With breakfast it's €140 per
person per day. Children under 7 half price.
Tourist:
Oh, it's more expensive than I
expected. Does the charge include everything?
Receptionist:
Yes, Sir. That includes service
charges.
Tourist:
OK, I'll take it then
Receptionist:
Would you give me your name
please, Sir?
Tourist:
It's Michael Holden.
Receptionist:
Michael ... and how do you spell
your surname, please?
Tourist:
H - O - L - D - E - N -. One
more thing. How do we get from the station to the hotel, please?
Receptionist:
It's quite a long way, it's cold
and it's drizzling, as well. If you like we can send a car to pick you
up.
Tourist:
Thank you. We'll wait at the
main entrance to the station.
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